If due to a true emergency you are unable to participate in the expedition you have chosen to join, then there will be a minimal cancellation fee. What constitutes a true emergency is interpreted at Mountain River Rafting discretion.

Booking Conditions
A deposit of 30% of the rafting cost is required at the time of booking. Your place on any expedition will not be guaranteed or held unless this deposit is paid. Balance of payment or payment in full is required prior to trip departure.

Under no circumstances will there be a refund of any kind if you do not turn up for trip departure, or if you leave a trip for ANY reason, after the trip has started.